Contact Best Outdoor Living Products

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer FedEx small parcel shipping for all orders < 96″ and < 150lbs.  Orders not fitting those parameters are shipped using LTL

Which payment methods are accepted in the Online Shop?

We accept all major credit cards and PayPal. We also offer Affirm financing at checkout.

How long will delivery take?

Delivery times are relative to the product line being purchased, ranging from a couple days to (in some cases due to COVID delays) a number of weeks for aluminum railing and fencing.

How secure is shopping in the Online Shop? Is my data protected?

Your data is completely secure – protected by layers of abstraction and secure gateways.  Your payment information is encrypted during the transaction, additionally all privacy policy information can be seen here.

What exactly happens after ordering?

You will receive an email confirmation followed shortly by a payment receipt.  Once your order ships you will receive and email with tracking information.

Do I receive an invoice for my order?

You will receive a paid copy of your invoice. 

Send us an email

    Best Outdoor Living Products, LLC
    PO Box 313
    Leola, PA 17540


    (844) 209-3673